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Consulting & Coaching Ltd Website Privacy Statement
This Privacy Policy is effective upon April 2022.
This privacy policy sets out how Consulting and Coaching Ltd uses information that you as a customer, supplier or visitor give to us when you visit our website. Consulting and Coaching shall ensure that any personal data you provide via our website is kept secure and protected against unauthorised or unlawful processing or usage. We are committed to protecting your privacy. As a visitor to our website, you may be asked for personal information that will be used solely in accordance with our privacy statement which complies with our General Data Protection Regulation policy (GDPR)
The GDPR policy seeks to ensure that personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. Consulting and Coaching will not keep your data for any longer than is necessary considering the purpose or purposes for which that personal data was originally collected, held, and processed. Consulting and Coaching is committed to safeguarding your data and will ensure that the following measures are taken with respect to the storage of personal data;
Collecting and protecting your data
As part of visiting our site, we may collect such information as;
- Name
- Email address
- Phone number
We may use the information to improve our services and/or we may occasionally send a promotional email about special offers, events, or other information, which we think you may find interesting. Like other websites, we also use Google Analytics (GA) to track user interaction. This helps us to understand how and when people access the site, which pages they click to and leave. This ensures we create and update our content in line with guests experience- meaning a more user friendly site for you. GA makes use of cookies, details of which can be found on Googleโs developer guides.
Third party data
To prevent unlawful access Consulting and Coaching has put in place appropriate electronic, hard copy and management procedures to protect and secure the information we collect online. By visiting our website or submitting event enquiries, you consent to your submitted data being collected and stored for these purposes, however you also have the option to request that your information is removed when required. Consulting and Coaching use several third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the current legislation. They include;
- Google (Privacy Policy) for analytics
- FreshWorks
In the unlikely incident of a data breach via our website of third-party vendors, we commit to reporting any incident within 72 hours of the breach if it is apparent that personal data which is easily able to identify has been stolen.
How we use cookies
A cookie is a small file which asks permission to be placed on your computerโs hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Please note no personally identifiable information is recorded; a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel. Please note this may prevent you from taking full advantage of the website
Links on our website
Our website may have links to our clients or other websites that are related to or have worked with Consulting and Coaching. You may choose to use these links, however once you have left our website, Consulting and Coaching no longer has control over other websites and how they use your data. You should always review their privacy statement applicable to the website in question.
If you have a question about this Privacy Policy, please contact our data processing manager: support@consultingandcoaching.co.uk , Cherry Trees, Holland Road, Maidstone, Kent ME14 1UN, UK.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the data protection supervisory authority in the UK (www.ico.org.uk).
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.